PTC seven practices survey
We now have an on-line survey of the PTC seven practices of high performing teams. There are 30 numerically based questions: The seven practices plus several clarifying questions for each of the seven. In addition, there are 3 climate questions asking them to rate their team on morale trust, and productivity. The 7 general questions plus the 3 climate questions are required. All other questions are optional. In addition to the numerical ranking, there is a box for each question to clarify your answer with words.
We see this tool being used with intact teams. Before the training you would ask them to complete the survey and then again before a follow-up session with you the consultant/trainer.
Some hints for using this tool:
1. You need to give the participants a firm deadline for filling out the survey. The deadline needs to be two or three days before the training so we will have time to summarize the results for you.
2. I would suggest that you have them complete the entire PTC experience including ranking themselves on the 7 practices. After they have ranked them selves I would reveal the results of the survey and then compare that result with their ranking. If there is a difference, then it gives a good entry into exploring the "why" of the difference.
This follows an important principle that I believe one should follow when working with intact teams. Generally I believe it is best to go from the simulation to the real world. Never go to the real world and then to the simulation. If you start talking about the team's activity in the real world before the simulation, they are likely to get bogged down in analysis and defensiveness and you lose one of the main advantages of the simulation i.e., to work together as a team in a safe environment where one can make a mistake and it isn't going to count against them. Once the simulation is over the survey makes a perfect bridge into the real world and hopefully they'll then have the PTC common experience to use as safe examples for their discussion.
There is no additional cost for this service as we are learning how to best use it. If you would like to use the survey, call Mitch for the web address and the password.
We see this tool being used with intact teams. Before the training you would ask them to complete the survey and then again before a follow-up session with you the consultant/trainer.
Some hints for using this tool:
1. You need to give the participants a firm deadline for filling out the survey. The deadline needs to be two or three days before the training so we will have time to summarize the results for you.
2. I would suggest that you have them complete the entire PTC experience including ranking themselves on the 7 practices. After they have ranked them selves I would reveal the results of the survey and then compare that result with their ranking. If there is a difference, then it gives a good entry into exploring the "why" of the difference.
This follows an important principle that I believe one should follow when working with intact teams. Generally I believe it is best to go from the simulation to the real world. Never go to the real world and then to the simulation. If you start talking about the team's activity in the real world before the simulation, they are likely to get bogged down in analysis and defensiveness and you lose one of the main advantages of the simulation i.e., to work together as a team in a safe environment where one can make a mistake and it isn't going to count against them. Once the simulation is over the survey makes a perfect bridge into the real world and hopefully they'll then have the PTC common experience to use as safe examples for their discussion.
There is no additional cost for this service as we are learning how to best use it. If you would like to use the survey, call Mitch for the web address and the password.
posted by webmaster at
2:34 PM
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